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Guide & FAQ

How to use Coach Caddie

Everything you need to get started — whether you're a coach managing your business or a golfer booking your first lesson.

Step by step

Getting started as a coach

1

Sign up and subscribe

  • Download Coach Caddie and register as a Coach.
  • Subscribe at £50/month — unlocks annotation, remote coaching replies, packages, vouchers and Stripe payouts.
  • Cancel any time, keep access until the end of the billing period.
🎥Video: Sign up + subscribe
2

Set up your coach profile

  • Profile tab → add your bio, location and photo.
  • This is what golfers see when they find you.
🎥Video: Profile setup
3

Configure booking rules

  • Profile → Booking Settings.
  • Set minimum booking notice and reschedule notice.
  • Set default prices per lesson type.
  • Upload your Terms & Conditions PDF (shown to students before confirming).
🎥Video: Booking settings
4

Connect Stripe for payouts

  • Profile → Accounts & Earnings → Connect with Stripe.
  • Link your bank — payouts arrive automatically after each booking.
  • Coach Caddie's platform fee is 1%.
🎥Video: Stripe Connect
5

Create lesson packages

  • Profile → My Packages → +.
  • One-off packs: student pays once, lessons don't expire.
  • Monthly packs: subscription that renews each month, lesson count resets to the full pack.
  • Set title, lesson type, count, price.
🎥Video: Create a package
6

Create a Remote Coaching package

  • Same flow as packages — pick the Remote Coaching lesson type.
  • Each credit lets a student send you one swing video for review.
  • Works worldwide — no scheduling required.
🎥Video: Remote Coaching package
7

Create events for groups & clinics

  • Events tab → +.
  • Set title, date, time, course, capacity, price.
  • Multiple golfers can book the same event.
🎥Video: Create an event
8

Annotate swing videos

  • Open any video in Media → tap the pencil.
  • Draw freehand, lines, circles, arrows, angles, highlighter, or text.
  • Drop freeze-frame markers to pause for analysis.
  • Toggle slow-motion playback and record voice tips that play back at the exact moment.
  • Save the annotated video to your library.
🎥Video: Annotation walkthrough
9

Reply to a remote coaching submission

  • Friends tab → Remote Coaching → open the session.
  • Save the student's swing to your library and annotate it.
  • Tap Attach Response — pick the annotated video from your library.
  • Student gets it instantly with all your drawings and voice tips intact.
🎥Video: Sending a remote coaching reply
10

Track lesson history

  • Every confirmed booking auto-creates a Lesson Card.
  • Events → History → tap a student → tap a session.
  • Shared Notes: both you and the student can edit.
  • Private Notes: only you can see.
  • Attach photos and videos to the card as a permanent record.
🎥Video: Lesson history
11

Issue voucher codes (discounts)

  • Profile → Voucher Codes → Create New.
  • Set the discount % and optionally lock to a single-use code.
  • Attach codes to specific lessons, events, or packages so students enter them at checkout for the discount.
🎥Video: Voucher codes
12

Issue gift vouchers

  • Profile → Gift Vouchers → Issue New Gift Voucher.
  • Free voucher: you comp it for a specific student (no charge).
  • Custom paid voucher: generates a Stripe Checkout link to share with the buyer; recipient gets the unique code by email after payment.
  • Optional email lock so only the intended recipient can redeem.
  • Track delivery status (sent / failed / bounced) live on each voucher.
🎥Video: Gift vouchers
13

Manage your subscription

  • Profile → Subscription → Cancel.
  • Cancellation is scheduled for the end of the current billing period — you keep full access until then.
  • Resubscribe anytime to restart immediately.
🎥Video: Cancel & resubscribe

FAQ

Coach questions

Ready to get started?

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